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Crossroads Software Solutions 1946 E Elm Springfield MO 65802 417.848.0389
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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

 

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What is JET and do I have the latest version?

JET is Microsoft's database engine for its Access database application. All Crossroads applications use JET 4.0 to maintain the application's databases.

If you have Windows 2000, Windows XP, or Windows 2003 all you have to do is make sure that any updates for JET 4.0 are installed from the Windows Update on Microsoft Update websites.

For Windows 98 and 98SE users, you can download the current service pack from Microsoft's web site by clicking here. This was released December 9, 2003 and is probably the final update.

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What is MDAC and how can I be sure to I have the latest version?

MDAC is Microsoft's database engine for its Access database application. In addition to JET 4.0, all Crossroads applications use MDAC to maintain the application's databases.

If you are using Windows 2000, Windows XP, or Windows 2003 all you have to do is make sure that any updates for MDAC are installed from the Windows Update or Microsoft Update websites.

For Windows 98 users not connected to a Windows NT 4.0 Server, Download MDAC 2.8 SP1 to run the MDAC Installer. This update was released on May 10, 2005. If you are not or you are not sure, download Download MDAC 2.5 SP3 which was released December 17, 2002.

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What is Windows Installer and how can I ensure I have the latest version?

Microsoft's Windows Installer is a part of the Windows operating system that is used to install your Crossroads applications
If you are using Windows 2000, Windows XP, or Windows 2003 all you have to do is make sure that any updates for Windows Installer are installed from the Windows Update or Microsoft Update websites.

This component did not come with Windows 98 and 98SE but is available as a separate download from Microsoft. The latest version was published September 25, 2001.
 

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Last modified: 09/10/13.